Consult
We offer an initial free hour on consultation to understand our client’s needs. We assess primarily whether we can help and how we can. It is a two-way discussion of need and delivery.
This approach is the same whether it is a one-off job or the need for full management.
Instruct
When we have clearly identified our role, the fee structure and the services that we will deliver, formal terms are presented to the client for instruction.
As an RICS Regulated firm, we must deliver a professional services with a clear scope of instruction. We aim to turn this around within two days of agreeing the terms.
React
Without delay, we seek to deliver the required advice or services in a timely and efficient manner to reflect the degree of urgency. The degree of this reaction depends entirely on the service, and further detail into the areas of expertise can be found in the related services section below.
Review
Nothing in the world of property stands still. We annually review our position with clients to ensure that it remains suitable to meet the needs of the clients.
We have honest relationships with our clients with regards to changes in circumstances, delivery of aims and value. We pride ourselves in keeping very longstanding clients who continue to return to us for all their property related matters.
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